For businesses
Document problem customers privately, with room for their side.
No-shows, unpaid bills, or a customer who made your day. Keep the facts together, with room for the customer to answer.
Get the details down
Choose from twelve types of interaction, including no-shows, unpaid bills, chargebacks, damage and positive moments.
Keep the evidence handy
Add receipts, photos and documents. They stay private and are only shown to people allowed to see the record.
Bring your team along
Give owners, managers and staff the access that fits their role.
More than one location?
Keep things clear by adding the location where each interaction happened.
Hear the other side
See customer responses on the record and reply there. In-app notifications keep you updated on disputes.
Business details, reviewed
A verified badge means our team has reviewed your business details. It is not an identity check.
Read our guides on what to do when a customer doesn't pay and handling no-show customers, or see pricing during early access.