Customer Accountability Network

Guide

How to dispute a record a business filed about you

Sign up free with the same email the business used, verify it, then open the record to reply, dispute it with your evidence, or ask for a correction or removal. Customers never pay.

Step by step

  1. 1.Sign up free

    Create a customer account using the email address the business entered on the record.

  2. 2.Verify your email

    Confirm the email we send you. Records matched to that verified email then appear in your account.

  3. 3.Reply or dispute

    Add your side of the story, or dispute inaccurate details and attach your own evidence. The record is flagged as disputed.

  4. 4.Ask for a correction or removal

    Request a correction or removal where appropriate. An operator reviewer, separate from the reporting business, documents an outcome: corrected, suppressed or retained. A request does not guarantee removal.

Seeing, replying to and disputing records is always free.

Create a free customer account

Learn more on the customer rights page or in the frequently asked questions.